Delivery & Returns Accordion

Standard Delivery

We use Royal Mail for deliveries.

Our standard delivery takes 3 to 5 working days, occasionally this can take a little longer so please allow five working days before contacting our Customer Service department.

Next Day Delivery

For expedited orders we aim to ship on the same day with delivery the following working day. Please note the cut off time is 14:00pm. Any order placed after 14:00pm will be dispatched the following working day.

We will aim to use Royal Mail but sometimes we may have to use another courier service  

For all deliveries we will notify you via email for dispatch and tracking information.

Returns Policy

Whilst we do not offer return due to the nature of our products, if you are unhappy with your purchase we will refund the purchase price of the product(s) purchased on www.wilkinsonsword.com, less applicable delivery charges, within 30 days of receipt. We will not refund any duties or taxes that were imposed when the order was dispatched to the recipient. For the avoidance of doubt, the foregoing does not apply to any purchases of product(s) made other than on www.wilkinsonsword.com.